If you have any questions regarding an order placed online, please call us at 949-636-0343 anytime between 9 am and 5 pm Monday through Friday. For written inquiries, please email firstname.lastname@example.org. All messages and emails received after 5 pm will be responded to the following day.
When will my order ship?
All orders are processed and shipped within 7 business days, Monday thru Friday, unless otherwise notified. Packages are sent via USPS. Expedited shipping is also available at an additional cost. All domestic ground shipping is free for orders over 50.00.
Where is my Boxwood order shipping from?
All Boxwood jewelry is shipped from our studio in California.
Does Boxwood ship overseas?
Yes, we ship to Europe, Asia and North America.
How can I track my order?
If you requested expedited shipping, you will receive a confirmation email with a shipment tracking number after your order has shipped.
Is my privacy protected when shopping on the website?
All information is kept confidential and not shared.